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Daniel K. Schneider: /* Web usability methods */

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Web usability methods

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== Introduction ==

{{quotation|[http://www.interfacile.com/consultants.html Al Badre's] book is about an everlasting truth--a truth that many people, many companies, many organizations have learned the hard way. That is, when designing technological systems for people to use, one must take into account the characteristics of the users, and the nature of the task, and the knowledge, experience, biases, strengths, and weaknesses that the users bring to the task. In the case at hand, the task is using the World Wide Web.}}, James D. Foley, cited by [http://www.informit.com/ informIT], retrieved 16:51, 18 November 2010 (CET))

The essence of a web usability structure, is according to Badre (2002:chapter 2):
* Where and under what conditions will the Web site be used?
* For what purpose will the site be used?
* Who will use the site (the target audience)?
* How will the site be used?

See also: [[usability]] (more general) [[web accessibility]], [[HCI]] (human-computer interaction the most important academic displine dealing with usability).

== Web usability methods ==

Do not believe that usability testing is asking for opinions, e.g. with questionnaires, although it is sometimes done for various reasons, i.e. to obtain subjective impressions of a larger audience or also to test satisfaction. Usability testing may include several kinds of activities, but the most important is giving users tasks to do and to observer how they do.

See [[Design and usability methods and techniques]] and if you are interested in survey see [[Usability and user experience surveys]]

== Links ==

=== Introductions ===

* Sample chapters from Krug, Steve (2000). Don't Make Me Think!, First Edition,
** [http://sensible.com/Downloads/DMMTchapter09_for_personal_use_only.pdf Usability testing on 10 cents a day] (PDF)
** [http://sensible.com/Downloads/DMMTchapter10_for_personal_use_only.pdf Usability testing: The movie] (PDF)
** [http://sensible.com/Downloads/DMMTchapter11_for_personal_use_only.pdf On not throwing the baby out with the dishes] (PDF)
* Sample chapter from Steve Krug, Don't Make Me Think!, Second Edition.
** [http://sensible.com/chapter.html How we really use the Web]
* [http://www.userfocus.co.uk/resources/guidelines.html 247 web usability guidelines] (userfocus.uk.co, 2009)

=== Web sites ===

See also [[usability]] and [[User interaction and user interface design]]

=== Topics ===

* [http://unbounce.com/landing-page-optimization/the-5-second-rule-best-sites-of-2009-part-1/ The 5 Second Rule: Critiquing the Best Websites of 2009 – Part 1] by Oli Gardner

=== Online tools ===

* [http://fivesecondtest.com/ fivesecondtest.com]. Landing page optimization for your mocks and wireframes. (commercial, but you can do tests to earn tests).

== Bibliography ==

See [[Interaction design, user experience and usability]]

[[Category: Ergonomics and human-computer interaction]]
[[Category: Web authoring]]

Web usability - Revision history

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